In customer surveys our members consistently told us that they would like the ability to redeem points on products, and that they would like more flexibility to choose their rewards. We also heard that members would like to see more benefits to reflect their higher tier status, so (as of 23rd July 2024) we have shaken things up a bit to allow more flexibility and to add more value for our top tier members.

Your tier status will now be calculated based on your annual spend. Alongside your tier status you will earn 1 point with every $1 you spend (you can also earn points through completing specific activities). You can use these points to redeem products and merch in our Rewards Centre. The Rewards Centre will replace our J-Drops - but don’t worry! There will still be other tier-based bonuses throughout the year to surprise and delight you.

We’ve also added an Elite tier for our absolutely most loyal besties who will get even more treats and benefits throughout the year.

For all loyalty members joined before 23rd July 2024: Your new tier status will be based on your spend for the past 12 months, so some of you may see an adjustment in your tier status. Your account will automatically be loaded with points based on your spend from 27th February to 21st July 2024. So, if you spent $300 in that time period we’ll give you 300 points. This reflects that in the old programme our last J-Drop was on the 27th February

For most of the one-off activities you completed in the old programme (e.g following us on socials and signing up for our newsletter) we have given you the corresponding number of points in the new loyalty programme. We’ll also give you corresponding points for any reviews you’ve submitted in the past 12 months (up to 6 reviews).

It’s easy! Sign up here and make sure you use the email you usually purchase Jeuneora with. We’ll then send you an email to activate your account, so make sure you tick that part off!

There are four different tiers: Blush, Gold, Diamond & Elite

You can qualify as a Blush Member by simply signing up to Jeuneora Rewards here.

To become a Gold Member, you’ll need to spend an accumulated value of $250 within 12 months of signing up for Jeuneora Rewards. Your status is valid for a 12 month period.

To become a Diamond Member, you’ll need to spend an accumulated value of $700 within 12 months of becoming qualified for Gold Member status. Your status is valid for a 12 month period.

To become an Elite Member, you will need to spend an accumulated value of $2000+ within 12 months of becoming qualified for Diamond Member status. Your status is valid for a 12 month period.

To maintain your tier status, you must continue to meet the minimum spend for your tier within 365 days of qualifying for that tier.

You’ll earn 1 point on every $1 you spend in our online store. You can also earn extra points by completing certain activities like leaving reviews and following us on social media.

The following activities can only be earned once: Join Jeuneora Rewards, Follow us on Facebook, Follow us on Instagram, Follow us on TikTok, Sign up to receive our emails, Sign up to receive text messages and Join the Jeuneora Collective Facebook Group.

Some activities have other limits on them:
Leave a verified review on our website. You can earn points on 3 reviews per month.

Return your empty Jeuneora products for recycling via the Jeuneora Recycling Programme and you'll receive points for every eligible package received. Your recycling bag must have a minimum of 6 Jeuneora products to receive your points. These points will be updated once a month, on the last Tuesday of each month, except in December.

Refer a friend. These points will be added to your account when your friend redeems their referral voucher. Referral vouchers are only valid for new customers.

If you are Gold, Diamond or Elite, you can use your points to redeem free products and merch in the Rewards Centre. We’ll be revealing new rewards all the time, so you’ll always have new options to spend your points on.

Do my points expire? Yes they will expire 12 months from the date you earn them.

Yes, you need to spend over $75 to redeem a reward from the Rewards Centre. Free products are only available on one time purchases (not recurring subscription orders).

Nope! Redeeming your points won’t affect your tier status or progress. You’ll continue enjoying your tier benefits as long as you meet the yearly minimum total spend required for the tier.

Throughout the year our members will have exclusive access to bonuses that could include things like: gifts with purchase and other special deals and offers. The higher your tier, the more regular and higher-value bonuses you can expect throughout the year! Make sure you’re signed up to our emails to keep in the loop.

This will change with each bonus we do - we’ll let you know on our website and in our emails.

If you’re Gold or Diamond tier, you’ll automatically receive double points on any new product purchases for one month after the product is launched.

Return your empty Jeuneora products for recycling via the Jeuneora Recycling Programme and you'll receive points for every eligible package received. Your recycling bag must have a minimum of 6 Jeuneora products to receive your points. These points will be updated once a month, on the last Tuesday of each month, except in December.